Outlook is a massive POS
This is why the machines will never win the coming Judgement Day, Microsoft Outlook and circular logic 101:
The e-mail address for the sender (ABC@theYYYgroup.com) is internal to your organization and cannot be added to the Safe Senders list. E-mail from senders in your organization will never be treated as junk e-mail.
- So the email from the internal sender was flagged as junk
- And the sender cannot be added to the white list because the sender is internal
- If the sender is internal and always trusted how did the email get flagged as junk.
- Reductio ad absurdum
Doesn’t Microsoft test their software?